Thank you for visiting hrimlabs. This privacy and security policy explains the information we collect about you &how we use the information, some of the security steps taken to protect the information, and the choices you have to review or restrict our usage of this information. This Policy is part of the Terms & Conditions of Use that govern the Website and is binding on all Website users.
What Information do we collect and how do we Use it?
hrimlabs collects information from the customers for a variety of reasons, including as part of our ongoing efforts to provide unparalleled customer service, improve the shopping experience and to communicate about products, services.
Information collected online may be utilized by hrimlabs In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience on hrim labs website offers, promotions, or information that we believe may be of interest to you.
Disclosure of Information
We do not share emails, personal credit card or other payment information with third parties except for the purposes of processing payment for the products and services you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have a contract for their services to protect against fraud and unauthorized use of credit and gift cards. Address with delivery details for pick up of goods or drop/ delivery is also shared with delivery partner/ Courier Company.
HRIM LABS offers complete trust and transparency on all your purchases with us to all our customers. *As these are essential products, we do not accept return or exchange in these products.
Any purchased item can be returned within 7 days from the delivered date. You can return the purchased item to Hrim Labs if you received wrong product, defective, damaged, expired.
Before returning the product, please make sure products are in good condition and not used.
For products applicable for return, we either give shopping points or refund to cards directly (in case of pre-payment). For any other form of payment, we issue a cheque.
If you want to cancel order, you can cancel from your account.
The cancellation can only be done before dispatch.